Skip to main content

Update User Profile

Use My Profile to review and update your personal information, mailing address and associated companies, so your contact and account details stay accurate.

Who can do this

Signed-in Tier 1 and Tier 2 users. The editing steps are the same for both.

Open Your Profile​

After signing in, click Profile in the left-hand menu. The My Profile page opens and shows your username (your email address) under your profile picture, together with a Tier 1 or Tier 2 badge.

User typeWhat the profile shows
Tier 1The Edit Profile button, a note that you have basic submission capabilities and must upgrade to Tier 2 to file new dockets or register companies, and the Request Tier 2 Access button (see Request Tier 2 Access).
Tier 2The Edit Profile button.

Tier 1 My Profile page with the Tier 1 note and the Request Tier 2 Access button

Tier 2 My Profile page with the Edit Profile button

Edit Your Profile​

  1. Click Edit Profile. The editable fields become available.

    Edit Profile button on the My Profile page

  2. Under Personal Information, update your First Name*, Last Name* and Phone Number* as needed.

  3. Under Mailing Address, search for an address in the Address search box to fill in the fields automatically, or edit Address Line 1*, Address Line 2, City*, State* and Postal / Zip Code* directly.

    My Profile in edit mode with the Personal Information fields and the Address search box

  4. Under Associated Companies, click + Add Company to add a company to your profile. You need an associated company to file a new docket. To remove a company, click the delete (trash) icon on its row.

    Associated Companies section with the delete icons and the Add Company button

  5. Click Update to save your changes, or Cancel to discard them.

    Update and Cancel buttons at the top of My Profile in edit mode

A success message confirms the update, and the changes appear on your profile straight away.

Request Tier 2 AccessRequest Company AccessSubmit a New Docket